Shipping Methods
What shipping methods do you offer?
We offer several shipping options to meet your needs:
- Standard Shipping: 3-7 business days
- Express Shipping: 2-3 business days
- International Shipping: 7-14 business days
How much does shipping cost?
- Free standard shipping on orders over $100
- Standard shipping: $6.95
- Express shipping: $14.95
- International shipping: calculated at checkout
Do you offer free shipping?
Yes, we offer free standard shipping on all orders over $100. Free shipping applies to domestic orders only.
How long does shipping take?
- Standard shipping: 3-7 business days after processing
- Express shipping: 2-3 business days after processing
- International shipping: 7-14 business days after processing
Do you ship internationally?
Yes, we ship to most countries worldwide. International orders may be subject to customs fees and import taxes.
Can I track my order?
Yes, you will receive a tracking number via email once your order ships. Tracking information typically updates within 24 hours.
What is your processing time?
Orders are typically processed within 1-2 business days. Processing may take longer during holidays and sale periods.
Can I change my shipping address?
Address changes must be requested before your order ships. Contact us immediately if you need to change your shipping address.
What if my package is lost or damaged?
Contact us within 48 hours of delivery for lost or damaged packages. We will work with the carrier to resolve the issue.
Do you ship to PO boxes?
Yes, we ship to PO boxes via standard shipping. Express shipping requires a street address.
What carriers do you use?
We use various carriers including USPS, UPS, and FedEx. The carrier is chosen based on your location and shipping method.
Can I expedite my shipping?
Yes, express shipping is available at checkout for faster delivery.
Are there any shipping restrictions?
Some items may have special shipping requirements due to size or value. These will be noted on the product page.
What are your holiday shipping deadlines?
Holiday shipping deadlines are announced each season. Please check our website for current information.